Refund and Cancellation Policy
How to cancel
Go to My Account and click Cancel membership. You then confirm on the secure page of our payment processor. No emails or phone calls needed. If you have trouble, write to support@piperblush.com and we'll cancel it for you.
When you cancel
- You are not charged again.
- You keep full access until the end of the period you already paid for.
- You keep the videos you bought individually, your My Vault videos, and the free content, for as long as the site operates.
Trials
The 48-hour trial costs US$2.99. If you don't cancel before the 48 hours are up, it becomes a monthly membership at US$20 and renews every month until you cancel.
Renewals
Memberships renew automatically at the price shown when you joined: every month for monthly plans, every 6 months for 6-month plans, until you cancel.
Refunds
We refund in full if you were charged twice, charged after you cancelled, or could not access the site because of a problem on our side that we could not fix. Write to support@piperblush.com within 30 days of the charge. Other payments are non-refundable, because you get immediate access to digital content. Refunds go back to the card you paid with.
Billing questions
Charges appear on your card or bank statement as VTSUP.COM (our payment processor, Verotel). You can look up any charge at vtsup.com. For questions about a charge, write to support@piperblush.com. We usually reply within 24 hours. Please contact us before disputing a charge with your bank. We can usually fix it faster.
Tips and individual videos
Tips are one-time and voluntary, from US$2.95 to US$125, and do not unlock content. Individual videos are one-time purchases. Neither renews.